Pre visit meeting

Before I undertake any services I will visit to discuss and arrange a service that is personal to you. I will require:-


1 your animals details including age, insurance details,vet details,  any medical issues, any behavioural details and  any dietry needs

2 emergency contact details for you or anyone else if there is an emergency

3 if you are going away and leaving an animal in my care - a letter of authority for your vet in the event of being unable to contact yourself to ensure emergency treatment can be received promptly (some vets will only give treatment if they can contact the owner on the phone)


During that visit I will show you my DBS certificate and my insurance details


If you require references - I will be happy to provide them from my other customers


Payments will normally be via a direct payment to my bank account and I will provide my account details to you on my invoice